Frequently Asked Questions
Find answers to common questions about our handmade products
Are your products handmade?
Yes, every product at Buff City Soap is handcrafted daily in our local Soap Makeries using plant-based ingredients.
Do you use harsh chemicals or detergents?
No. Our products are free from harsh detergents, surfactants, and parabens, making them gentle on your skin.
Can I customize the scent of my soap?
Absolutely! We offer custom scenting options in-store and select customizable options online to match your preference.
Are your products vegan and cruelty-free?
The majority of our products are vegan-friendly, and we never test our finished products or ingredients on animals.
How should I store my handmade soap to make it last?
To extend the life of your soap, keep it in a well-drained soap dish and allow it to dry completely between uses.
Do you offer bulk orders for events?
Yes, we provide bulk options for weddings, parties, and corporate gifts. Please contact our support team for details.