Returns & Exchanges
Due to the personal nature of our handmade products, we cannot accept returns on used items. However, your satisfaction is our priority.
1
Contact Support
Email our team within 30 days of purchase with your order number and reason for return.
2
Photo Documentation
If the item arrived damaged, please attach a photo of the product and packaging for our review.
3
Receive Authorization
Our team will provide a Return Merchandise Authorization (RMA) and instructions for shipping.
4
Refund Processing
Once received and inspected, we will issue a refund or store credit within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing